Pinstripe Publishing



POLICIES



• PRIVACY POLICY
    It's simple ... customer information is neither shared with nor sold to anyone. Period. And everything is shredded before recycling — guaranteed! Also, no customer credit card number, phone number or email address is ever entered into my computer! (Invoices are hand-written).
• RETURN POLICY - PINSTRIPE PUBL. BOOKS
     Allowed within 30 days of invoice date for purchase price only (no refund on shipping). No refund on books that are returned damaged or beyond the 30 day deadline. Invoice must accompany return. Inquire for return-mail instructions (include invoice number in inquiry).
• RETURN POLICY - RECIPE CARDS, NOTECARDS, MEMOS & MAGNETS:   No returns — all sales final (excluding errors; see below). Pre-order samples available on some designs or for a small fee. Please inquire.

• REPLACEMENT POLICY
     Books with manufacturing errors replaced at no charge (return original purchase with copy of invoice). Recipe cards, Memos with personalization errors replaced at no charge (if our error). Reprints to correct your error at full price.
• SHIPPING POLICY
     Books are shipped in 24-48 business hours. Normal shipping on other goods is in three business days of receipt of order. Occassionally an order is delayed for drying time (as with personalized items), or if it is very large (number of pieces), or to clear personal checks from customers not yet known to us. All orders are acknowledged with a return-mail invoice, showing items ordered and estimated ship date and method.
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BOOKS
   Nordic Heritage
   Y/A Fiction
   Other

PRINT ITEMS
   Baby Shower cards
   Calling Cards
   Gift Tags
   Labels
   Magnets
   Memos, Notepapers
   Notecards
   Pin-back buttons
   Recipe Cards
   Recipe Card File dividers
   Scandinavian stuff

MISCELLANEOUS
   Catalogs to print
   FAQs
   FREE [you print]
   Order form
   Web Design
   Contact Helen
   Policies

Pinstripe reserves the right to update and/or correct these policies as necessary without notice.